Frequently Asked Questions

View our most frequently asked questions below. Still have questions that you can't find below? Feel free to text us and we will point you in the right direction!

Leasing/Rent Information

How can I apply for an apartment? Expand FAQ Close FAQ

Our application process is online and entirely paperless making the process smooth and efficient for you. From our website, click Apply in the top menu bar or by choosing a floor plan, then unit, then clicking Apply Online.

What if I’m not ready to apply? What other options are there? Expand FAQ Close FAQ

If you’re not ready to apply, click Email Us to send us your questions, or stop by to visit our community. Our pricing does change daily so we encourage you to apply as soon as possible to lock in the current rate.

What are the lease terms that are offered? Expand FAQ Close FAQ

We offer lease terms from 3 to 12 months, with different pricing options for each term.

How long do I have to move-in to my apartment? Expand FAQ Close FAQ

You may apply to move-in starting the date the unit is available. The unit can be moved in to within seven (7) days afterwards.

Does it cost anything to take a tour? Expand FAQ Close FAQ

Absolutely not! There is no charge to view our apartments and community amenities.

What is included in the rent price? Expand FAQ Close FAQ

Price on website is the rent price only.

Do I have to make an appointment, or do you accept walk-ins? Expand FAQ Close FAQ

With our self-guided tour process, you do not need an appointment. Stop in any time during office hours and we'll create a tour path specific to what you want to see!

Can I get a price reduction if I sign a longer lease or pay for rent a year in advance? Expand FAQ Close FAQ

We offer a variety of lease terms, and the prices vary based on the length of the lease. We do not offer a discount for paying a year in advance.

What is the renters’ insurance policy? Expand FAQ Close FAQ

We require renter’s insurance with a liability protection minimum of $100,000 for the protection of our community.  We also recommend you obtain personal renter’s insurance for the protection of your belongings.  We do offer Resident Indemnity Management indemnification coverage for the dwelling. Click here for more information.

What fees will I need to pay if I have to break my lease? Expand FAQ Close FAQ

We require a 60-day notice to vacate and there is a termination fee equal to 1 month's rent. Please review your specific lease for details on the termination policy.

How do I pay my rent online? Expand FAQ Close FAQ

Visit your Resident Portal, and click Make a Payment.

What schools is Camelot zoned for? Expand FAQ Close FAQ

Camelot is zoned for Ronald Reagan Elementary, Centennial Middle School and Cibol High School.

The Apartments

Do you have furnished apartments? Expand FAQ Close FAQ

No, we do not offer furnished apartments.

Do all of your apartments have the same finishes? Expand FAQ Close FAQ

All of our apartments have granite counter tops, stainless steel appliances, glass-top stoves and two-tone cabinets. The two bedrooms have double-sided refrigerators.  Our 1st and 2nd floors have stained concrete floors throughout the entire apartment home and 3rd through 6th floors have porcelain tile in the common areas and carpet in the bedrooms and closets. 

Do all of your apartments include washer and dryer? Expand FAQ Close FAQ

No, all apartments come with connections however.

How do I setup electricity? Expand FAQ Close FAQ

Once you apply and receive approval, you can will contact Arizona Public Service.

What do you look for in the application? Expand FAQ Close FAQ

We use third-party, independent screening service that views your credit, rental history, and employment history. They also complete a background check.

Who is the provider for internet and cable in this area? Expand FAQ Close FAQ

Spectrum is the cable provider and included in your rent. You may choose the internet provider of your choice.

Our Policies

What is your pet policy? Expand FAQ Close FAQ

We welcome furry friends and do not have a weight restriction. 2 pet max per unit. One time pet fee $250/per pet and monthly pet rent $25/per pet. Pet fees and pet rent DO NOT cover damages. Restricted breeds: Any Malamute breeds, any Mastiff breeds, any Bull Terrier breeds, Akita, Husky, Bully Kutta, Chow Chow, Doberman Pinscher, German Shepard, Rottweiler, Pit Bull, Wolf hybrids, hybrids with any of the restricted breeds and any other breed with dominant traits geared towards aggression. Additionally, after the apartment application is approved, each animal must have an application completed on There is a non-refundable animal application fee of $20 paid directly to will review the application and approve the animal, regardless if it's a pet or assistance animal.

What is the parking policy? Expand FAQ Close FAQ

1 reserved covered parking space per apartment with additional uncovered units available. 3 car limit.

How do I transfer to a new apartment? Expand FAQ Close FAQ

To transfer to a new apartment, please contact the office to discuss transfer options within the community or to another Cottonwood community. The transfer fee is $250.

Will I be allowed to sublet my apartment? Expand FAQ Close FAQ

No, we do not allow sublets.

Our Amenities

Do you have garages? Expand FAQ Close FAQ

No, we do not.

Do you have storage units available? Expand FAQ Close FAQ

No, we do not. All apartment floorplans except the Lexington have storage on the patio/balcony.

How do I receive packages? Expand FAQ Close FAQ

We have Parcel Pending packages lockers located behind the office for 24/7 pickup availability.

What are the hours for the amenities? Expand FAQ Close FAQ

Residents receive 24/7 access to the fitness center, clothes care center, and dog park. The clubhouse is open during business hours, pool areas from 8 am - 10 pm, and grills from dawn to dusk.

How accessible is the team at the local office? Expand FAQ Close FAQ

Our staff is available during office hours to assist you seven days a week! You can also email us anytime, and we’ll respond during office hours. All of our communities offer 24-hour emergency maintenance, as well–simply call us and a member of our service team will come out for emergency maintenance requests.